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Q: Are virtual tours available?
Yes, ALX offers 3D virtual tours of various floorplans, including penthouses and townhomes. You can explore these on the Gallery page.
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Q: How do I apply for an apartment at ALX?
To apply, visit the Floorplans page, select your desired unit, and click "Apply Now." Each applicant over 18 must complete an application and sign the Rental Criteria form. An application fee of $52 per person is required.
Q: What documents are needed for the application process?
After submitting your application, you'll receive an email with a link to upload your income documents through ALX's third-party verification partner, Vero.
Q: How long does the approval process take?
Typically, you'll receive a decision within 24-48 hours after submitting your application and payment.
Q: When is rent due, and are there late fees?
Rent is due on the 1st of each month. There's a grace period through the 3rd, with late fees starting on the 4th.
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Q: What types of apartment homes are available at ALX?
ALX offers a variety of floorplans, including Studios, 1BR, 2BR, Townhomes, and Penthouse units. You can view all models, pricing, and availability on the Floorplans page.
Q: How can I check current availability?
Current availability is listed on the Floorplans page. Each unit displays its availability date and rental rate.
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Q: What is ALX's pet policy?
ALX welcomes up to two pets per apartment. Aggressive breed dogs are restricted for the safety of all residents. For more details, please contact the leasing office.
Q: Are there pet amenities on-site?
Yes, ALX features a dog park and a pet spa, making it a pet-friendly community.
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Q: What parking options are available, and what are the costs?
ALX offers gated multi-level garage parking spaces starting at $150 per month, subject to availability. EV charging stations, motorcycle, and bike parking are also available.
Q: Is the community accessible via public transportation?
Yes, ALX boasts a Walk Score of 96, indicating excellent access to public transportation and nearby amenities.
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Q: Are there any community events?
Yes, ALX hosts monthly resident events and provides exclusive newsletters to keep residents connected. Click here to see newsletter archives, or click here to visit our Facebook page to view upcoming events.
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Q: What amenities does ALX offer?
ALX provides a range of amenities, including a rooftop saltwater pool & spa, state-of-the-art fitness center, co-working lounge, social lounge, courtyard with BBQ and firepit, and more.
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Q: Does ALX support energy-efficient living?
Yes, ALX offers EV charging stations and energy-efficient appliances in units, supporting sustainable living.
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Q: How do I submit a maintenance request?
Residents can submit maintenance requests through the Resident Login portal available on the ALX website.
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Q: What accessibility features are available at ALX?
ALX offers elevators, accessible ramps, ADA parking spaces with EV charging options, and ADA-accessible common areas and amenities.
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Q: Is there a resident referral program?
Yes, ALX appreciates residents who refer friends, co-workers, and family. Please inquire at the office about current referral benefits or contact ALX online.
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Q: How can I contact ALX for more information?
You can reach ALX by phone at (619) 764-5316 or visit the Contact page to send a message or schedule a tour.
Q: What are the office hours?
Monday - Friday: 9am - 6pm
Saturday: 10am - 6pm
Sunday: 10am - 5pm
Still have questions?
We're here to help!
Drop us a line, or better yet, come and see us in person. We look forward to the opportunity to welcome you to our beautiful community today.